The second-hand marketplace Shoppers Voice Displeasure About Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Social Media Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
